Payments
All fees are payable in advance unless otherwise agreed in writing. For monthly retainer engagements, payments are due on the first day of each billing cycle. Invoices are issued electronically, and payment can be made by bank transfer or other approved payment methods.
Cancellations & Withdrawal
Clients have the right to withdraw from the engagement within 14 calendar days of signing the agreement. To exercise this right, you must notify us in writing within the 14-day period.
If you choose to withdraw within this timeframe, any fees paid will be refunded, minus any charges for work that has already been performed with your prior express consent.
After the initial 14-day period, you will be charged the full contracted amount for the agreed services, and your payment obligations will continue for the remainder of the contract term.
Refunds
Due to the nature of consulting and digital services, no refunds will be issued after the 14-day withdrawal period. By this point, services will have already been scheduled, delivered, or resources allocated on your behalf.
We are committed to delivering high-quality work and clear communication throughout the engagement. Should you have any concerns about the services provided, please contact us as soon as possible so we can address them promptly.
Agreement Acceptance
By engaging our services or scheduling an appointment through https://calendly.com/consultsams, you acknowledge that you have read, understood, and agree to these Terms of Business.
If you have any questions about these terms, please reach out to discuss before booking or commencing services.